Get help identifying a transaction with our list of common retailers
Don't fret just yet. The payment you've made might be genuine.
Sometimes businesses you pay may use different trading names. For example something purchased from Burton or TopShop, may appear as ‘Arcadia Group‘ on your statement. A quick internet search can help. Or, you can use our list below.
Did you know
you can log onto your Online Banking and ask Cora for more information about a debit or credit transaction you don't recognise? Simply tell Cora you don't recognise a transaction and she will ask you to copy and paste the full name of the retailer from your account into the chat window.
Alternatively a quick internet search can help. Or, you can use the list of common retailers
If the payment is still a bit of a puzzle
Double check the payment as much as you can. If it's a joint account, also have a chat with the other account holder as they may know more.
If you still think the transaction is suspicious and may be fraudulent, please get in touch to report it.