Manage your loan

We are able to tell you the final amount due in order to finish your loan and give you the next steps to making a payment – this is called a final settlement figure.

This could be suitable if you find yourself with extra money and want to pay off your loan.

Simply follow the link below, you will then be asked to fill in your details and we’ll be in touch within 1 working day to tell you the final amount due and the next steps to making this final payment. You can choose to receive this information by email, text or both.

Request your final settlement figure

Making an extra payment could shorten your loan length or reduce the cost of your monthly payment.

Simply follow the link below, you will then be asked to fill in your details and we’ll be in touch within 1 working day to tell you how this could change your monthly payment, the length of your loan and the next steps to making this extra payment. You can choose to receive this information by email, text or both.

For Personal Loans applied for after the 14^th November 2010 – we charge:

·         58 days of interest if the loan term was more than 12 months.

·         28 days if the loan term was 12 months or less.

·         Interest is charged on the amount of the overpayment.

Find out more about making an extra loan payment

Alternatively you can contact us to find out information about how it might effect your total amount of interest you pay and your loan term. You can also make a payment over the phone.

This could be suitable if you’ve recently started a new job and your salary date has been changed.

We will normally be able to process your request during the call, unless you call us within 3 working days of your current payment date.

You may be required to make 2 payments in the same calendar month. You may be able to avoid this, our lending team are here to help and support you, so you can choose the most appropriate loan payment date.

Call the Royal Bank of Scotland Lending Team:
0345 366 5504
RelayUk: 18001 0345 366 5504
Open Mon – Fri 8am – 8pm
Sat 9am – 3pm
Bank Holidays 9am – 3pm
Closed Sundays
Calls may be recorded

To request a copy of your existing loan agreement document, you can write to us at:

The Royal Bank of Scotland
Loan Information Department
6^th Floor, 1 Hardman Boulevard
Manchester
M3 3AQ

You’ll need to include the following:

·         Full name and address including post code
·         Any sort code and account numbers
·         Previous addresses including post codes and dates you lived there
·         Dates of the loan, if known
·         Details of any changes and dates, if applicable

Or call The Royal Bank of Scotland lending Team:
0345 366 5504
RelayUk: 18001 0345 366 5504
Open Mon – Fri 8am – 8pm
Sat 9am – 3pm
Bank Holidays 9am – 3pm
Closed Sundays
Calls may be recorded

We will normally be able to process your request during the call, and issue a duplicate copy of your loan agreement documents by post.