Existing customers

Manage your
life insurance

We have two life insurance partners.

If you purchased your policy after the 3rd of July 2017 you will be covered by AIG

Your policy documents will state which company your life insurance is covered with.

If you purchased your policy before the 3rd of July 2017 you will be covered by Aviva

Your policy documents will state which company your life insurance is covered with.

AIG

Make a life insurance claim Close

AIG's highly experienced team are on hand to guide you through the claims process.

AIG Life Insurance Team

Call: 0330 390 0511
Lines open: Monday to Friday, 8.30am – 5.30pm, except on bank holidays

The AIG team will register your claim, answer any queries you may have and provide you with full details on how the process will work.

Track an existing claim Close

If you wish to speak to AIG about the progress of your claim or find out additional information, just call the claims team on the number below.

AIG Life Insurance Team

Call: 0330 390 0511
Lines open: Monday to Friday, 8.30am – 5.30pm, except on bank holidays

Amend your insurance policy Close

If you would like to amend or update your life insurance policy details, AIG are there to make it easy for you. Just contact the life insurance team and they will be able to help. You can call, email or write to AIG.

AIG Life Insurance Team
Call: 0330 390 0510
Lines open: Monday to Thursday, 8.30am – 8.00pm, and Friday, 8.30am - 5.30pm, except bank holidays
Email: enquiries@aiglife.co.uk

Write: AIG Life Limited, PO Box 12010, Harlow CM20 9LG

Aviva

Make a life insurance claim Close

If you need to make a claim, rest assured that your claim will be dealt with as quickly and smoothly as possible. It will help if you have your Policy Number available, but do not worry if you do not have this. It just makes the process a little quicker.

Aviva Life Insurance Team

Call: 0800 141 3428

Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm

The Aviva Claims team will register your claim straight away, answer any queries you may have and provide you with full details on how the process will work.

Track an existing claim Close

If you wish to speak to Aviva about the progress of your claim or find out additional information, just call the claims team on the number below.

Aviva Life Insurance Team

Call: 0800 141 3428
Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm

Amend your insurance policy Close

If you would like to amend or update your life insurance policy details, Aviva are there to make it easy for you.

Aviva Life Insurance Team

Call: 0800 141 3428
Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm

Email: helpdesk@aviva.co.uk

Write: Aviva, PO Box 520, Norwich, NR1 3WG

Just contact the life insurance team and they will be able to help. You can call, email or write to Aviva.

Manage your life insurance

We have two life insurance partners.

If you purchased your policy after the 3rd of July 2017 you will be covered by AIG

If you purchased your policy before the 3rd of July 2017 you will be covered by Aviva

AIG

Aviva

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Manage your
life insurance