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Want help using our Mobile app or Digital Banking?
Join a Digital Lesson and learn how to check your balance, make payments, manage your Direct Debits all from your home, plus much more. Criteria applies.
Ways to Bank
Understanding your statement
In a nutshell
Ever found yourself unsure what one of our three-letter acronyms mean?
- CHG = Charge
- D/D = Direct Debit
- BSP = Branch Single Payment… that kind of thing
We’ve created a cheat sheet just in case you need to get to grips with some banking terminology.
App available to customers with Digital Banking, using compatible iOS or Android devices and a UK or international mobile number in specific countries.